This Privacy Policy clearly explains how your personal data is collected on Kraiya, what it is used for, and how securely it is stored. We believe protecting your information is our most important responsibility.
What's in This Policy
The measures Kraiya takes to keep your data safe
The entire Kraiya platform is protected by 256-bit SSL encryption. Every transaction and piece of personal information is transmitted through a fully encrypted connection.
Your personal data is never sold. It is used only to the extent necessary to provide our services, and is handled under strict controls.
You can view, correct, or request deletion of your data at any time. You are the owner of your own information.
All data is stored on secure, encrypted servers. Regular security audits are conducted and multiple layers of protection are in place to prevent unauthorized access.
Your data is not kept longer than necessary. Unless legally required, data is deleted within a set period after account closure.
Our Privacy Policy is written in Bangla so you can understand it easily. If you have any questions, support is available in Bangla.
Kraiya (kraiya.click) places the highest importance on user privacy. This Privacy Policy explains what personal information we collect, how it is used, who it may be shared with, and what rights you have over your data.
By using Kraiya's website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
Please Note: This Privacy Policy is part of our Terms & Conditions. Reading both documents together will give you the full picture.
We follow international data protection standards and are committed to complying with all applicable laws. Your privacy is always our priority.
Kraiya only collects the information necessary to provide you with our services. Details are outlined below.
We collect your information through several methods. For full transparency, each is described in detail below.
| How We Collect Information | What Data Is Collected | When it occurs |
|---|---|---|
| Registration Form | Name, email, mobile number, date of birth | At the time of account creation |
| KYC Verification | ID, address, photo | Before first withdrawal |
| Payment Processing | Payment reference number and transaction details | During deposit/withdrawal |
| Cookies & Tracking | IP, browser, and session data | During site visits |
| Support Contact | Message content, communication history | During support contact |
Kraiya uses your data only for lawful and necessary purposes. There is a clear, specific reason behind every use.
We never sell your data to advertising networks or use it for third-party marketing without your consent.
Kraiya never sells your personal data. However, data may be shared in the limited circumstances outlined below.
We work with trusted third-party service providers to operate our platform. They only receive the data necessary for their specific role and are bound by strict confidentiality agreements.
We may be required to share data to comply with court orders, regulatory authority requests, or lawful demands from law enforcement agencies. In such cases, we only provide the specific data requested.
Kraiya never sells or transfers your data to advertising companies, data brokers, or unrelated third parties.
Kraiya uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security verification | Deleted at end of session |
| Functional Cookies | Remembering language preferences and account settings | 30 days |
| Analytics Cookies | Understanding and improving site usage patterns | 12 months |
| Security Cookies | Fraud detection and device verification | 6 months |
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.
Kraiya has implemented multiple technical and procedural measures to protect your privacy. Our security team reviews these measures on a regular basis.
In the event of a data breach: In the event of a security breach that puts your data at risk, we will notify you by email as quickly as possible and advise you on the steps to take.
Kraiya does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Financial Transaction Records | 7 years from the transaction date | Financial regulatory compliance |
| KYC Documents | 5 years after account closure | AML compliance |
| Gaming History | 2 years after account closure | Dispute Resolution & Audits |
| Support Contact | 2 years from the date of contact | Service Improvement |
| Cookie Data | Varies by cookie type (up to 12 months) | Site Functionality |
Once the designated retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.
Under Kraiya's Privacy Policy, you have several important rights over your own data. Contact us to exercise any of these rights.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your personal data be deleted.
You can request that the use of your data be restricted to specific purposes.
You can request a copy of your data in a common, portable format.
You may object to your data being used for specific purposes.
To exercise these rights support@kraiya.clickto send us an email. We will respond within 30 days. In certain cases, legal obligations may prevent us from deleting data, and we will inform you accordingly.
Kraiya strictly prohibits registration by anyone under the age of 18. We do not knowingly collect or process personal information from minors.
If we are notified that a minor has created an account, that account will be immediately closed and all associated data deleted. If a parent or guardian suspects their child has registered, please contact our support team right away.
Kraiya may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, notice will be sent to your registered email or posted on the platform.
Continuing to use Kraiya after any changes to this policy will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.
For any privacy-related questions, requests, or complaints, please reach out to us. Our team is ready to assist you in Bangla.
We are committed to protecting your privacy. Register with confidence and enjoy a secure gaming experience.